Consumer Rights Act 2015 / Consumer Contracts Regulations 2013
UK Consumer Rights Act 2015 & Refunds Guide 2026
Complete guide to UK consumer law: 30-day short-term right to reject faulty goods, digital content rights, 14-day online cooling-off period, and repair/replacement rules.
Frequently Asked Questions (FAQ)
If goods sold are faulty, not as described, or unfit for purpose, consumers have a statutory right to reject the item and claim a 100% full refund within 30 days.