UAE National Emergency Dispatch Hotline 998
UAE Emergency Numbers & Medical Guide
Complete directory of emergency contact numbers — Ambulance (998), Police (999), Fire (997), mental health hotlines, poison control, and emergency hospital stabilization rules.
UAE Emergency Response Infrastructure
The UAE maintains a world-class emergency medical dispatch system operated by National Ambulance (in Abu Dhabi & Northern Emirates) and Dubai Corporation for Ambulance Services (DCAS).
Emergency operators speak **Arabic, English, Hindi, Urdu, and Tagalog**. All emergency calls are free from any mobile or landline.
Master Emergency Contact Directory
| Emergency Service | Hotline Number | Service Scope & Dispatch Authority |
|---|---|---|
| 🚑 Ambulance (Medical Emergency) | 998 | National Ambulance / DCAS Dubai medical emergency response |
| Police Emergency | 999 | Police intervention, traffic accidents with injuries, security threats |
| 🚒 Fire Department (Civil Defence) | 997 | Fire rescue, building evacuation, chemical spills |
| ⚓ Coast Guard (Maritime Rescue) | 996 | Sea rescue, boat distress, drowning emergencies |
| 📞 Abu Dhabi Health Line (Estijaba) | 800 1717 | Abu Dhabi DOH healthcare support, bed availability, urgent care |
| 📞 Dubai Health Authority Hotline | 800 342 (DHA) | Dubai public health inquiries, hospital routing, COVID/flu support |
| 🧠 National Mental Health Hotline (Hayat) | 800 4673 / 11111 | 24/7 confidential psychological support & crisis counseling |
Emergency Stabilization Law
Under Federal Medical Responsibility Law:
- ✅ Public & Private ERs MUST provide emergency stabilization treatment
- ✅ Hospitals cannot turn away critical patients in life-threatening condition
- ✅ Patients are stabilized regardless of insurance status before transfer
What to tell the 998 Operator
- 1. Exact Location: Mention street name, building number, or major landmark
- 2. Patient Condition: State if conscious, breathing, bleeding, or experiencing chest pain
- 3. Number of Casualties: State how many people require ambulance transport
- 4. Do Not Hang Up: Stay on the line until dispatcher confirms ambulance is en route
Frequently Asked Questions
The national emergency ambulance number across all 7 emirates is 998. Calling 998 dispatches National Ambulance or Dubai DCAS.
Life-saving emergency stabilization care must be provided immediately at public hospitals regardless of insurance status or ability to pay.
Ambulance: 998, Police: 999, Fire: 997, Coast Guard: 996, DHA: 800 342, Abu Dhabi Estijaba: 800 1717.
UAE Government Portal
• National Ambulance Official Portal: nationalambulance.ae
• Dubai Ambulance (DCAS): ambulance.gov.ae