Home/UK/Freedom Of Information Privacy Act Guide
FOIA 2000 • UK GDPREIR 20042026 DUAA Changes

UK Freedom of Information & Privacy Rights

A practical guide to Freedom of Information requests, Subject Access Requests and environmental information rights, including response times, cost limits, exemptions, reviews and ICO complaints.

Information Rights Route Checker

Information Rights Route Checker

Select what type of information you want and the checker will show the relevant legal route and main timing/cost rules.

FOI vs Subject Access vs Environmental Information

FeatureFOISubject Access RequestEIR
Main purposeAccess recorded information held by a public authority.Access your own personal data.Access environmental information.
Main lawFreedom of Information Act 2000UK GDPR Article 15 and applicable DPA 2018 provisionsEnvironmental Information Regulations 2004
Normal response period20 working daysOne month, subject to the current UK GDPR time-limit rules and possible extensionNormally one month, subject to EIR rules
Who can use it?Any person can generally make an FOI request, subject to the statutory requirements.A data subject, or someone lawfully acting for them.Anyone seeking environmental information from a relevant public authority.
Cost ruleUsually free, but section 12 cost limits and permitted charges can apply.Normally free, subject to limited fee provisions.Separate EIR charging rules apply.
Main restriction examplesCost, vexatious/repeated requests and FOIA exemptions.Applicable data-protection exemptions and restrictions.EIR exceptions and manifest-unreasonableness rules.

How to Make an FOI Request

An FOI request should describe the recorded information you want clearly enough for the authority to identify it. You should normally provide your name and an address for correspondence, such as an email address.

You can request information in a particular format where appropriate. An authority does not generally have to create new information or carry out new analysis merely because a requester asks a question.

If the authority refuses the request, its response should explain the reason for refusal and the applicable exemption or other basis. You can normally ask for an internal review before complaining to the ICO.

How to Make a Subject Access Request

A SAR is for your personal data. You can make one verbally or in writing, although writing is usually better because it creates a clear record of what you requested.

An organisation may reasonably need information to confirm your identity. Under the current 2026 rules, the applicable time period is linked to receipt of the request and, where relevant, identity information or a permitted fee.

The normal period is one month. A controller can extend by up to two further months where the legal conditions concerning complexity or the number of requests are met and the required notice is given.

Important FOI Exemptions and Cost Rules

RuleWhat it meansPublic-interest test?
Section 12The estimated cost of determining whether information is held, locating/retrieving it and extracting it exceeds the appropriate limit.Not a Part II exemption/public-interest balancing test.
Section 21Information is reasonably accessible to the requester by another route.No. It is an absolute exemption.
Section 40Personal information can be exempt where disclosure would breach the applicable data-protection rules.Section 40(2) is absolute where its conditions are met.
Section 14Vexatious or repeated requests can be refused where the statutory conditions are satisfied.Depends on the provision being relied upon.
Qualified exemptionsWhere a qualified exemption is engaged, the authority must also conduct the required public-interest balancing test.Yes.

What Happens After a Refusal or Delay?

FOI

Follow up / internal review

If the authority is late or you disagree with its response, normally raise the matter with the authority first and request an internal review where available.

ICO

Independent complaint

After the authority's review, you can generally complain to the ICO. The ICO can investigate the handling of the request and may issue a Decision Notice.

Tribunal

Further appeal

Where the applicable appeal rights exist, an ICO decision can be appealed to the First-tier Tribunal (Information Rights).

2026 Data Protection Changes You Should Know

The Data (Use and Access) Act 2025 introduced changes to UK data protection law. The ICO confirmed in June 2026 that the relevant data-protection provisions are now in force.

For Subject Access Requests, the updated rules clarify the applicable time period, allow the controller to pause the clock in specified circumstances when clarification is requested, and allow an extension of up to two further months where necessary because of the complexity or number of requests.

The updated framework also makes clear that organisations only need to carry out reasonable and proportionate searches for relevant personal information. These changes mean that older descriptions of SAR procedure should not automatically be used as a 2026 guide.

Frequently Asked Questions (6)

An FOI request is generally used to obtain recorded information held by a public authority, such as spending information, policies, reports or meeting records. A Subject Access Request (SAR) is a data-protection right that allows an individual to obtain their own personal data from a controller. The two rights have different legal bases, procedures, exemptions and time-limit rules.

Under section 10 of the Freedom of Information Act 2000, a public authority normally has 20 working days to comply with an FOI request. There are specific circumstances where the handling of the request can involve additional time, including a reasonable extension for considering the public interest test for a qualified exemption.

No. The £450 and £600 figures are FOIA section 12 appropriate limits used to determine whether the estimated cost of finding, retrieving and extracting information is too high. £600 generally applies to central government, Parliament and the armed forces; £450 applies to other public authorities. They are not automatic fees that a requester must pay.

The normal period is one month from the applicable starting point. Following the Data (Use and Access) Act 2025 changes now reflected in 2026 ICO guidance, the controller can extend the period by up to two further months where that is necessary because of the complexity or number of requests made by the data subject. Identity information or a permitted fee can also affect when the applicable period starts.

For FOI, normally follow up with the public authority and use its internal review process where available. You can then complain to the ICO, which can investigate and may issue a Decision Notice. For a SAR, complain to the organisation first and then to the ICO if the matter is not resolved. The ICO does not award compensation for an FOI complaint, and an ICO decision can be appealed to the First-tier Tribunal (Information Rights) where the applicable appeal rights exist.

Environmental information is normally handled under the Environmental Information Regulations 2004 (EIR) rather than FOIA. EIR covers information about environmental factors and measures or activities affecting or likely to affect them. The EIR has different rules from FOIA, including its own approach to exceptions, time limits and charges.
Official SourcesUK Information Rights Authorities