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UAE Credit Information Guide — 2026

UAE AECB Credit Score & Debt Settlement Guide

Understand the 300–900 Etihad Credit Bureau score, Credit Reports, score-improvement steps, data correction, debt default and the actual legal framework for possible travel-ban orders in the UAE.

AECB Credit Score Risk Overview

This tool explains what a score means at a high level. It intentionally does not convert a score into a guaranteed loan-approval outcome because lenders use their own underwriting and affordability criteria.

The current Etihad Credit Bureau score is a three-digit score from 300 to 900.

What the AECB Credit Score actually means

Etihad Credit Bureau describes the Credit Score as a three-digit number ranging from 300 to 900. The score is designed to predict the likelihood that an individual or company will miss payment obligations. A higher score represents a lower level of predicted credit risk, while a lower score represents a higher level of risk.

It is important not to turn that statistical risk score into a universal bank approval table. The Credit Bureau itself explains that the score is generated using an algorithm based on multiple data points, while the lender separately decides whether and on what terms to provide credit.

What is included in an AECB Credit Report?

Credit Score

A three-digit score representing predicted credit-payment risk.

Payment history

The current individual report provides payment history for the last 36 months for each active or closed credit facility or service.

Credit contracts

Information about loans, credit cards and other credit facilities.

Income Utilisation Ratio

A dynamic measure based on last reported income and monthly scheduled payments.

Court obligations

Financial obligations ordered by a court that appear in the credit information system.

Last reported salary

The report includes the latest salary information reported to the bureau.

How to improve your AECB credit profile

Etihad Credit Bureau does not describe credit improvement as a shortcut or a fixed-point formula. Its current guidance instead identifies several behaviours that can improve credit behaviour and positively affect the score.

Make loan, card and other required payments on or before the due date.
Avoid bounced cheques and address returned-payment issues promptly.
Reduce unnecessary credit-card and loan accounts rather than accumulating new credit.
Reduce outstanding balances and manage credit-card-limit utilisation carefully.
Review the full Credit Report instead of looking only at the headline score.
Challenge inaccurate or outdated information through Etihad Credit Bureau’s Data Correction service.

AECB score, lender approval and affordability are different things

A good credit score can help show a stronger repayment history, but it is not an approval certificate. The Central Bank of the UAE requires licensed financial institutions to assess a consumer’s ability to meet credit obligations and to consider the consumer’s overall indebtedness and affordability.

FactorWhat it means
AECB Credit ScoreA statistical credit-risk indicator generated from the borrower’s profile.
Payment historyShows whether credit and bill obligations have been paid as expected.
Existing debtLenders consider outstanding secured and unsecured obligations when assessing affordability.
Income and affordabilityThe lender evaluates stable income, expenses, existing commitments and applicable Debt Burden Ratio requirements.
Lender policyBanks and other licensed institutions make the final credit decision under their own approved credit-risk policies.

UAE debt problems: what should you do first?

Default after 90 days does not automatically mean a travel ban

Under the UAE Civil Procedure Law, a creditor may apply to the competent judge for a travel-ban order when the legal conditions are satisfied. Article 324 generally refers to a debt of at least AED 10,000, unless it falls within specified exceptions, and requires serious reasons creating fear that the debtor may flee. The judge can consider the supporting documents and statutory requirements before issuing an order.

Therefore, statements such as "90 days late = automatic travel ban" are inaccurate. A borrower should determine whether an actual judicial order, execution file or other legal process exists rather than relying on the number of days in default alone.

Can creditors take other enforcement measures?

Debt enforcement depends on the type of debt, the creditor, the existence of a judgment or executable instrument and the applicable court procedure. Depending on the circumstances, enforcement can involve attachment or execution against assets and other measures permitted by law.

This page should not promise that a bank will "freeze your account" or "execute a security cheque" simply because a payment has been missed. Such steps depend on the applicable legal and contractual process. Obtain case-specific legal advice where a court or enforcement proceeding is involved.

Correcting inaccurate information on your AECB report

Etihad Credit Bureau currently provides a Data Correction service for inaccurate or outdated credit information. The bureau explains that it does not simply edit information itself; it contacts the relevant information provider so that the provider can review and update its records.

1

Review the report

Identify the specific account, transaction, payment history entry or other information that appears inaccurate.

2

Submit correction details

Use the Data Correction service and provide Emirates ID and supporting documents relevant to the disputed information.

3

Provider reviews the data

The relevant bank, finance company, telecom provider, utility or other information provider reviews the correction request.

4

Follow up if necessary

Etihad Credit Bureau states that information providers are expected to respond within seven working days and that the credit history should generally update within 10 working days.

How to check your current Credit Report

Etihad Credit Bureau's current individual service states that a Credit Report costs AED 84 and includes the Credit Score and three years of credit history. The bureau also provides mobile-app access to its services.

Use the official Etihad Credit Bureau website or its official mobile application.
Keep your Emirates ID available when identity verification is required.
Review the entire report rather than checking only the three-digit score.
Check payment history, balances, credit contracts, court obligations and reported salary.
Use Data Correction when information appears incorrect or outdated.

Frequently Asked Questions

The Etihad Credit Bureau Credit Score is a three-digit number ranging from 300 to 900. A higher score indicates a lower level of predicted credit risk, while a lower score indicates higher risk. The score is generated using statistical models and information contained in the borrower's credit profile.

The current individual Credit Report includes personal information, the Credit Score, Income Utilisation Ratio, payment history, credit contracts, court obligations and the last reported salary. It covers three years of payment history for each active or closed credit facility or service, together with the history of bounced cheques.

Etihad Credit Bureau identifies helpful behaviours such as making payments on or before the due date, avoiding bounced cheques, reducing the number of credit cards and loans, and reducing outstanding balances and credit-card-limit utilisation. The final score is calculated by the bureau's scoring algorithm.

No. More than 90 days past due is used in the Central Bank's credit-risk rules as a default classification, but it is not an automatic travel-ban rule. Under the UAE Civil Procedure Law, a creditor can apply to the competent judge for a travel-ban order when the statutory conditions are met, including the applicable debt amount and serious reasons creating fear that the debtor may flee.

Etihad Credit Bureau provides a Data Correction service. Review the report, identify the incorrect information, submit the correction request with the required identification and supporting documents, and allow the relevant information provider to investigate. The current AECB service states that information providers are expected to respond within seven working days and that the credit history should generally be updated within 10 working days.

No. A higher score generally indicates lower predicted credit risk, but it does not guarantee approval, a particular interest rate, credit limit or loan amount. Licensed financial institutions must separately assess affordability, existing obligations, repayment ability and their own credit-risk criteria.
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Official Etihad Credit Bureau resources

Key distinctions

Credit Score
300–900 statistical risk indicator.
Credit Report
Detailed financial and payment history.
Default
A credit-risk classification under applicable CBUAE rules; not automatically a travel ban.
Travel ban
A separate judicial measure subject to the legal requirements for a travel-ban order.
2026 verification noteCredit information and legal rules can change

This page separates AECB credit scoring, lender underwriting, CBUAE default classification and court-ordered travel bans because they are different processes. For an active debt dispute, execution case, travel-ban matter or proposed settlement, use the relevant lender, court or qualified UAE legal professional for case-specific advice.